Privacy Policy

Effective Date: 01/17/2026

GearVault Rentals (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or rent equipment from us.

Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Billing and payment information
Government-issued ID (for verification purposes only)
Rental details and transaction history

We do not sell or share your personal information for marketing purposes.

How We Use Your Information

Your information is used to:

Verify renter identity
Process payments and security deposits
Manage rentals, returns, and refunds
Communicate booking updates or important notices
Prevent fraud and protect our equipment

ID Verification & Security Deposits

Government-issued identification may be required before approving a rental. ID information is used strictly for verification and fraud prevention and is not shared or sold. Security deposits are processed through our payment provider and are refunded after equipment is returned and inspected, unless damage, loss, or late fees apply.

Payment Processing

All payments are processed through secure third-party payment processors. GearVault Rentals does not store full credit or debit card numbers on our servers.

Data Protection & Security

We take reasonable measures to protect your personal information, including secure platforms, limited access, and encryption where applicable. While no system is 100% secure, we work to protect your data to industry standards.

Information Sharing

We may share information only when necessary to:

Complete payments through trusted processors
Comply with legal obligations or law enforcement requests
Protect our business, customers, or equipment from fraud or harm

We do not sell, rent, or trade personal information.

Cookies & Website Analytics

Our website may use cookies or analytics tools to improve user experience and understand site traffic. These tools do not collect sensitive personal information.

Your Rights

You may request to:

Access or update your personal information
Request deletion of your data (subject to legal or business record requirements)

To make a request, contact us using the information below.

Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

Phone: 443-371-8064

Email: gearvaultr@gmail.com