What do I need to rent equipment?
A valid government-issued photo ID and a refundable security deposit are required. Identity verification must be completed before pickup.
What payment methods do you accept?
All payments are processed online. Full payment is required before equipment is released.
How do pickup and returns work?
All rentals are pickup-only at the scheduled time and location. Equipment must be returned by the agreed return time to avoid late fees.
Frequently Asked Questions
Is insurance included?
Insurance is not included by default. Renters are responsible for securing their own coverage if desired.
Do you offer delivery or shipping?
Yes. GearVault Rentals offers both local delivery and shipping options. Availability, pricing, and delivery areas may vary and will be confirmed during the rental request process.
Can I extend my rental period?
Extensions may be available depending on availability. Requests must be made before the original return time and may include additional charges.
When will my security deposit be refunded?
Security deposits are refunded within 1 business day after the equipment is returned and inspected.
What happens if the equipment is damaged or lost?
The renter assumes full financial responsibility for the equipment during the rental period. Repair or replacement costs will be deducted from the security deposit, and any costs exceeding the deposit will be billed directly to the renter.
Can I extend my rental period?
Extensions may be available depending on availability. Requests must be made before the original return time and may include additional charges.